Office Services Associate

Description We are offering an opportunity for a Copy Clerk to join our team based in Menlo Park, California. The role entails providing back-office services, including reprographics copy and mail services, in both physical and digital environments. You will also support services in hospitality facilities, audio/visual reception, and other service lines as needed.

Responsibilities

• Add value by providing back office services to our clients and teams.

• Handle reprographics copy and mail services in both physical and digital settings.

• Support services in hospitality facilities and audio/visual reception when required.

• Ensure proper filling out of job tickets before commencing work.

• Perform work in accordance with established procedures.

• Communicate effectively with supervisors or clients on job or deadline issues.

• Meet contracted deadlines for accepting, completing, and delivering all work.

• Troubleshoot basic equipment problems and place service calls when needed.

• Prioritize workflow and perform Quality Assurance on your work and that of others.

• Load machines with various paper and toner supplies.

• Adhere to company policies and use equipment and supplies in a cost-efficient manner.

• Handle sensitive and/or confidential documents and information with discretion.

• Interact with clients in person, over the phone, or electronically.

• Exhibit good problem-solving skills with the ability to escalate problems to a supervisory level when necessary.

• Operate effectively in a fast-paced environment, working well in a team and interacting effectively with multi-functional and diverse backgrounds.

• Display self-motivation with a positive, can-do attitude.

• Demonstrate strong customer service skills to create, maintain, and enhance customer relationships.

• Maintain good written and verbal communication skills, including professional telephone and email etiquette.

• Show attention to detail with good organizational skills.

• Make independent decisions that conform to business needs and policy. Requirements - Proficient in customer service and communication skills

• Ability to perform office functions and operations effectively

• Knowledge of office procedures and policies

• Experience in answering inbound calls and handling service calls

• Capable of supervising and supporting workstation operations

• Familiarity with hiring processes and procedures

• Proficient in scanning and scanning documents

• Experience in receptionist duties and troubleshooting

• Familiarity with digital facilities and machinery

• Ability to maintain logs and ensure quality assurance

• Experience in distributing faxes and handling paper documents

• Willingness to work overtime when required

• Strong phone presence and communication skills

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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