Kaiser Permanente • Wailuku, HI 96793
Job #2666960895
Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.
Basic Qualifications:
Experience
Education
License, Certification, Registration
Additional Requirements:
Previous office/clerical experience.
Demonstrated knowledge of and skill in customer service, oral communication, and written communication.
Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
Talking to co-workers, customers, outside vendors, and on the telephone.
Reading, writing, speaking and understanding English.
Training/giving and receiving instructions.
Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.
Preferred Qualifications:
Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Six months medical front office experience
Demonstrated knowledge of and skill in customer services (e.g. AIDET).
Demonstrated working knowledge of medical terminology.
COMPANY: KAISER
TITLE: Patient Access Services Clerk; Full-time, Day, MMMC
LOCATION: Wailuku, Hawaii
REQNUMBER: 1261998
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
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