Patient Access Services Clerk; Full-time, Evening, MMMC

Job Summary

Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.

Essential Responsibilities

• Greets patients, referring them to appropriate areas of hospital, clinic, or department.

Basic Qualifications:

Experience

• N/A

Education

• High school diploma GED, or equivalent.

License, Certification, Registration

• N/A

Additional Requirements:

• Previous office/clerical experience.

• Demonstrated knowledge of and skill in customer service, oral communication, and written communication.

• Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.

• Talking to co-workers, customers, outside vendors, and on the telephone.

• Reading, writing, speaking and understanding English.

• Training/giving and receiving instructions.

• Mathematical ability, attention to detail (e.g. organization, prioritization, proofing), concentration and alertness.

Preferred Qualifications:

• Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.

• Six months medical front office experience

• Demonstrated knowledge of and skill in customer services (e.g. AIDET).

• Demonstrated working knowledge of medical terminology.

COMPANY: KAISER

TITLE: Patient Access Services Clerk; Full-time, Evening, MMMC

LOCATION: Wailuku, Hawaii

REQNUMBER: 1245010

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.