Bon Secours Mercy Health • Toledo, OH 43620
Job #2680528895
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
Essential Job Functions
Evaluates and develops onboarding processes to improve onboarding experience for new hire providers or locums, specifically around appropriate Epic charging workflows and revenue cycle responsibilities.
Must have refined interpersonal skills to effectively interact with physicians and physician leaders
Works collaboratively with revenue cycle and market leadership to identify opportunities in workflow processes to support market KPIs as it relates to front end revenue cycle responsibilities
Works closely with revenue cycle and market leadership to identify opportunities to develop and implement new operational workflows to maximize efficiency and optimize revenue
Evaluates and develops referral management processes in accordance with system preferences and workflow processes to ensure maximum efficiency and to optimize collections
Supports education and training of managers and associates in collaboration with revenue cycle owners and applications. (i.e., EHR system, Billing and Coding, Patient Access, etc.)
Evaluates and develops workflow processes to minimize registration errors associated with preventable first pass and final denials
Demonstrated ability to coordinate educational activities related to physician coding, data collection, procedure development, and workflow optimization.
Supports identified challenges within practices and collaboratively works with appropriate system support teams to find resolution and create/implement effective workflows
Supports special projects/assignments as required by revenue cycle and market leadership
Maintains understanding and working knowledge of systems related to medical group operations and revenue cycle initiatives
Provides Ad Hoc reporting as needed to support leadership
Licensing/Certification
Certified Professional Coder (CPC) or coding/billing certification (Required)
Education
High School Diploma or GED (required)
2 Year/ Associates Degree (preferred)
Work Experience
3 years medical operations, revenue cycle or related field (required)
5 years medical operations, revenue cycle or related field (preferred)
Skills
Knowledge of Epic EHR & RCM systems and associated data mining preferred
Coding certification or prior coding and billing experience preferred
Detailed understanding of revenue cycle workflows and concepts
Knowledge of medical office procedures including use of EHR, patient flow, provider charging, billing, and coding concepts, referrals, onboarding of providers preferred
Proficient in Microsoft Office, Excel, Visio, PowerPoint, Teams, Zoom preferred
Strong time management skills
Excellent written and oral communication skills
Positive, confident virtual presence
Demonstrates ability to work independently and as a team
Organized and highly motivated
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ~~~ . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at ~~~
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