Processor-Recreational Marine Insurance Transactions

Description

Hybrid role-3 days in office 2 days per week WFH

Hours: during training 8:30-5CST after training can be start time of 8am 8:30 9 or 9:30

Processor-Recreational Marine Insurance Transactions

Summary

This is a Processing position in which the candidates will be expected to provide support to Agents and Underwriters by accurately processing various transactions against insurance policies.

This is not an entry level role prior experience in an office is needed. There are a multitude of skills required to do this role.

Job Responsibilities

Under general supervision provide technical operational and customer service support to Recreational Marine managers underwriters and brokers as it relates to quoting binding and issuing new business renewals policy changes and other processing life cycle functions.

Skill Sets

bull Utilize critical thinking skills and business acumen to communicate with both internal and external business partners/teams.

bull Prioritize work across various products/regions to ensure service level agreements are met

bull Analyze submissions/policy changes to ensure information provided is complete and accurate

bull Correspond with appropriate entities to obtain required information and follow through to resolution

bull Accurately/effectively perform required data entry/system transactions

bull Refer questions/problems that are above and beyond approved authority levels to the underwriter or manager

bull Recognize prioritize and escalate concerns that have the potential to impact or compromise underwriting integrity

bull Accurately record activities/time to ensure quality productivity and utilization expectations are met

bull Support the implementation of new processes participating in the upfront analysis and providing technical input if requested

bull Work with management to create best business practices improve workflow and efficiencies through operational reviews and system enhancements

bull Develop a good honest open working relationship with Rec. Marine management underwriters and agents/brokers

bull Express personal/professional development goals with team leader to ensure they are aligned with the overall goals of the organization and business support units

bull Strengthen overall business/rec. marine insurance knowledge - leverage business partner

Requirements

Education/Experience

• High School /GED required

• College experience preferred but not mandatory

• 2-3 years of experience in Insurance Financial experience in Processing is a plus

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