Robert Half • Shrewsbury, MA 01546
Job #2683107860
Description
Manufacturing company in the greater Shrewsbury area is adding this role to their staff due to high growth! This role is 60-40 office administration/accounting (AP-AR) and is part time for now. (24+ hours per week) There is also some schedule flexibility as well as the potential for earned hybrid time.
Accounting Support
Set up new customer accounts in CRM and maintain accurate records of customer interactions and transactions
Invoice sales orders, monitor accounts receivables, and resolve overdue invoices with customers
Receive and deposit checks
Verify, process, and pay vendor invoices
Perform monthly reconciliation and data verification
Collaborate with management and team members to continuously improve processes
Issue Resolution
Respond to emails from customers and answer their questions; consult with engineers and operations staff as needed
Resolve customer complaints and issues, escalating them as necessary
Complete forms and documents required by customers
Quotations
Prepare quotes based on customer inquiries and requirements
Identify and verify unclear information with the customer
Follow-up with customers on quotes issued
Keep track of customers and sales opportunities in CRM
Order Entry
Enter purchase orders received from customers into the ERP system
Check orders for completeness and request missing information
Track the status of orders and follow up with customers
Maintain a weekly/monthly order entry log
Requirements
Ability to prioritize deals and adapt to quick changes while remaining diligent, and to thrive in a dynamic, high pressure environment
Strong communication and interpersonal skills (verbal, written, and listening)
Ability to meet deadlines
Self-starter, ability to identify issues and resolve problems
Strong time management and organizational skills
Skilled in analytical, quantitative and social skills
Proven analytical skills with ability to implement solutions and vendor management experience with good organizational skills
Attention to detail and proven ability to follow standard procedures is a requirement
Well-founded grasp of bank reconciliations
Earlier work involving Quote
Previous experience working with customer service
Deep understanding of Microsoft Office
General familiarity with cash reconciliations
Practical knowledge of order entry
Wide ranging experience with Price Quotes
Proven knowledge of Accounts Receivable (AR)
Solid understanding of NetSuite
Quality experience with Prepare Quotes
Good understanding of cash posting
Command of Netsuite CRM
Skills in Office Administration
Microsoft Office 365 experience preferred
Accounts Payable (AP) experience
**For immediate consideration, please reach out to me directly! Eric Lebow, ~~~ **
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