Real Estate Services System Administrator

Job Summary

The Real Estate Services System Administrator is responsible for implementation and support of the ServiceNow Real Estate Management System. The position is also responsible for the development, implementation, integration, and management of information systems and associated tools that support the NiSource portfolio. This position provides the critical data needed to track Key Performance Indicators (KPIs) and analyzes team performance, comparing against targets and benchmarks.

Essential Functions

• Serves as the access control lead for the CMMS system, including design & execution of reports.

• Coordinates input and maintenance of all information into CMMS system for each site.

• Coordinates review of open preventive maintenance and client request work orders with Supervisors and Managers

• Provides ad hoc reporting to the client/management team as required.

• Develops common naming regimen and abbreviations for buildings, infrastructure equipment and systems.

• Maintains and operates department vendor and landlord updates in the Ariba system with regular data management.

• Sets up asset lists, property list & building maps, and coordinate annual reviews for accuracy

• Provides support to the operating staff for quarterly updates and changes to preventive maintenance tasks and scheduled events.

• Understands the overall business process and how accuracy of data is essential.

• Trains personnel on the CMMS system and other systems utilized by Real Estate Services Team.

• Works with the CMMS programmers to implement system updates.

• Required Qualifications For Position

• High School

• 2-3 years' experience in a data management and Customer Service environment

• 1-3 years Technically proficient in use of Microsoft Office Suite

• 1-3 years Strong overall systems experience including solid understanding of CRM systems

• Customer service oriented with strong verbal and written communication skills High

• Financial acumen with strong attention to detail coupled with excellent analytical skills Medium

• Good organizational skills with ability to multi-task and prioritize High

• Logical thinker with good common sense High

• Flexible and adaptable to policy changes and work flow High

• Ability to work within a team as well as independently High

• Strong business sense of competitive economic environment and a dedication to be competitive. Medium

• Preferred Additional Qualifications for Position

• Bachelor's Degree

• Physical Demands

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Lifting - Rarely

• Carrying - Rarely

• Pushing - Rarely

• Pulling - Rarely

• Climbing - Rarely

• Balancing - Rarely

• Stooping - Rarely

• Kneeling - Rarely

• Crouching - Rarely

• Crawling - Rarely

• Reaching - Rarely

• Handling - Occasionally

• Grasping - Occasionally

• Feeling - Rarely

• Talking - Constantly

• Hearing - Constantly

• Repetitive Motions - Frequently

• Eye/Hand/Foot Coordination - Frequently

• The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$65,900.00 - $99,000.00

Posting Start Date:

2024-05-06

Posting End Date (if applicable):

2024-05-21

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you'll meet exciting challenges each day and make the most of your skills and talents. And you'll be part of a company that was named by Forbes magazine as one of America's Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we've stayed true to our roots by making a difference in the lives of millions of our customers. If you're interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.