Research Business Manager - Comparative Medicine

At Houston Methodist, the CMP Business Representative position is responsible for providing support to the Comparative Medicine department and ensuring that all research animals are ordered in compliance with Federal regulations and departmental policies by assuring congruence with approved animal study protocol, funding agency and departmental policies and procedures. This position utilizes budgetary skills to efficiently order supplies, uniforms and needed materials and reconciles financials and pays invoices. The CMP Business Representative position assist with preparing monthly customer invoices of charges for supplies and services to ensure department cost recovery. With exceptional customer service, this position collaborates with the Supply Chain and Accounts Payable departments.

PEOPLE ESSENTIAL FUNCTIONS

• Works closely with Supply Chain Management department to place supply orders, PO requests, and to resolve PO issues.

• Interacts with Accounts Payable department to follow up on supplier invoice payments and to resolve invoice issues.

• Uses excellent communication skills (verbal, nonverbal, written) to facilitate providing the highest quality service during every customer encounter Partners with order end-users to get order information, providing order status and resolve order issues.

• Promotes a positive workplace environment and contributes to a team-focused unit to achieve optimal departmental employee engagement results/scores.

SERVICE ESSENTIAL FUNCTIONS

• Independently interacts with suppliers to place orders, check order status and resolve order issues.

• Places animal orders, animal diet and special diet orders for the department and PI groups, ensuring compliance with the investigator's animal use protocol, grant, and federal animal research regulations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Tracks PI-allowed animal balances by entering new Animal Use Protocols (AUP), and AUP updates into LAMBS software and by maintaining the animal usage spreadsheet to be in compliant with animal use regulations. Processes animal transfer requests from PI groups.

• Checks delivered diet and supply orders to confirm delivery, accuracy and quality.

• Maintains electronic, physical and off-site files for the business office to be compliant with department and institutional guidelines.

FINANCE ESSENTIAL FUNCTIONS

• Processes supply orders for the department and study specific orders for PI groups.

• Performs monthly billing activities for the department by entering invoice information into our LAMBS software. Orders and maintains inventory of office supplies.

• Enters department requisitions and non-PO vouchers into MARS. Safeguards prompt vendor invoice payments.

• Maintains and provides analysis of various spreadsheets for blanket PO and supplier invoice reconciliations.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Researches areas for cost saving for the department.

• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• Associates degree or higher

WORK EXPERIENCE

• Three years in a business office setting of which one year is in a research environment

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong customer service skills and communication

• Ability to work in a team-oriented environment with collaborating skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No

• Scrubs No

• Business professional Yes

• Other (department approved) No

ON-CALL*

_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._

• On Call* No

TRAVEL**

Travel specifications may vary by department

• May require travel within the Houston Metropolitan area No

• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.

Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.

Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.

Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor - priority referral Protected Veterans requested.