Residential Leasing Specialist

Job Description

BASIC FUNCTION

The Leasing Specialist is responsible for leasing apartments and maintaining a high level of occupancy while providing excellent customer service to residents and prospective residents. The Leasing Specialist role is essential to the success of the propertys occupancy and resident retention.

MAJOR DUTIES AND RESPONSIBILITIES

Answering customer calls

Showing apartments

Greeting potential customers

Open and inspect clubhouse, models and made ready vacant units daily

Maintain curb appeal of the property

Greet all prospective residents in a friendly and professional manner

Generate interest in the community by touring the property and available apartment homes with prospects

Maintain accurate availability and pricing

Process prospective residents application

Email move in information within 24 hours of application being approved

Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed

Manage all prospective phone and email leads in a timely manner

Use customer service as a guiding principle when interacting with residents and prospective residents

Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed

Be familiar with competitors amenities, pricing, lease terms and specials by completing the market comparable report

Be involved in the planning of property events

All other duties as assigned or requested

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

Must Haves

2+ years Customer Service/ Sales experience

2+ Data Entry/Admin experience

Flexible schedule (can work weekends if needed)

Time management and Multi-task

Professional and great communications skills Plusses:

Leasing Experience

Familiar with Teams, SharePoint, and Excel

Familiar with Entrata (Software tool they use) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.