Baylor St Luke's Medical CenterHouston, Texas
Requisition ID 2022-281421 Employment Type Full Time Department Cancer Center Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00am - 5:00pm) Remote No Category Administrative and Clerical
Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience-modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
Responsible for scheduling outpatient diagnostic exams for the various departments. The scheduling of exams includes obtaining accurate patient demographic, clinical and financial information and the coordination of available resources to meet the needs of the patient. May include billing responsibilities.
Receive incoming telephone calls; from physician offices, patients, or patient walk-ins and schedule the requested outpatient test(s).
Collect the appropriate level of demographic, clinical and financial information; including patient's name, date of birth, ordering physician, ordered test(s), diagnosis, telephone number(s) and payment mode(s).
Take into consideration the proper protocols for conducting each ordered test(s).
Assess the proper amount of time that is required for the ordered test(s) and place the test(s) on the various department schedules.
Inform the physician office or patient of their testing schedule, including time and location of each test, and any special instructions for preparation for the testing schedule.
Receive physician orders for future scheduled events, verify accuracy of order and document receipt of order.
Prepare the next day's schedule and match all "in-house" orders with that schedule. Research any missing orders that are documented in the system but are not present in the department.
Coordinate with the various department's for requests for same day add-ons or special situations requiring a department's approval.
Review future day's schedules for errors and inconsistencies and make the necessary corrections.
Review future day's schedules for physician orders and place the necessary calls to the physician's offices to remind them to send an order for their patient scheduled test(s).
Prepare and send out various printed schedules and audit reports, on a daily basis, for both departments and physician offices.
Maintain the scheduling system at optimum operating efficiency by "closing out" scheduled events and archiving those account to journal files.
May be Responsible for timely, accurate billing of all appropriate patient charges
High School diploma or GED
Two (2) years of related PAS work experience
Good written/oral communication skills
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a diverse and inclusive workforce. All qualified applicants will be considered for
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