Senior Manager, Business Data Operations

General Description:

The Senior Manager Business Data Operations will partner with Global business teams across BeiGene for building & maintaining a modern and scalable data platform. This position will report to the Associate Director, Commercial Data Management and will partner closely with Sales, Marketing, Market Access, Medical Affairs, Compliance, GTS, Business Planning & GTS organizations. This position will lead various initiatives involving onboarding, management & provisioning of master/ transactional data to help business teams achieve desired outcomes.

Essential Functions of the job:

• Work closely with our Global business teams (Sales, Marketing, Market Access, Medical Affairs, Compliance, Clinical, OSI, GTS, COBA across US, Canada, Europe & New Markets) to understand & document their business needs

• Create detailed Business Requirements Documents, including business rules, KPIs, metrics, underlying computation & supporting data workflows to depict the various integration touchpoints

• Carry out thorough Impact analysis before onboarding new data assets or implementing any changes in the platform & call out all dependencies & mitigation strategies

• Develop & implement Data management best practices, both for master & transaction dataset, to help maintain high level of integrity, trust & quality of data

• Develop Operations Support framework for ease of maintenance & increase sustainability, including SOPs, Data Dictionaries & Process Blueprints

• Improve upon the existing Data Quality framework, which includes rules to manage key business processes for customer alignment, channel data (3PL/SP/SD/Voucher/Copay), patient journey, patient claims, VA sales & contracts management

• Setup a testing & validation framework that ensures coverage across all functionality requirements, capabilities & business rules

• Partner with data & implementation vendors, to ensure alignment on project objectives, scope, milestones & key success factors

• Stay current with data management capabilities & drive technology improvements to build sustainable processes for ingesting, storing & provisioning of data

• Perform data analysis, generate new code per business needs, able to perform code debugging and guide vendors & internal teams on query optimization

Qualifications:

• Bachelors / Masters in Computer Science or related field.

• 5-8 years of Pharmaceutical industry Commercial operations or related experience building Enterprise Data Management platforms.

• Experience in implementing & support of Master Data & Data Management solutions is a must.

• Experience with Specialty Pharmacy data, Specialty Distributor data, Patient Hub data, VA data, CRM, Digital, MCM & Claims is a must.

• Excellent written / verbal communication skills and presentation and project management skills.

• Ability to coordinate needs assessments across the commercial & other business organizations, and an ability to deliver a comprehensive solution to those needs.

• Demonstrated ability to work well within a matrixed environment, and an ability to build solid relationships / make connections across the organization.

• Exceptional analytical and problem-solving skills and solid business acumen with the ability to manage and provision large amounts of data to enable business analysis with high level of performance and trust.

• Must be able to identify operational weakness and implement corrective action / plan.

• Proven ability to grow and develop others.

• Proficient in SQL writing (Query Analysis & Optimization; Query building, etc.)

Supervisory Responsibilities:

• No

Competencies:

Ethics - Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Completes administrative tasks correctly and on time. Follows instructions and responds to management direction.

Communication - Listens and gets clarification; Responds well to questions; Speaks clearly and persuasively in positive or negative situations. Writes clearly and informatively. Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Contributes to building a positive team spirit; Shares expertise with others.

Adaptability - Able to adapt to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Technical Skills - Assesses own strengths and development areas; Pursues training and opportunities for growth; Strives to continuously build knowledge and skills; Shares expertise with others.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

Project Management - Communicates changes and progress; Completes projects on time and budget.

Computer Skills: PC, including MS Office Suite

Other Qualifications:

Travel: 20-30%

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.