service dispatcher

service dispatcher.

• las vegas , nevada

• posted may 21, 2024

job details

summary

• $16 - $16.99 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4539423

job details

Bring your dispatching management experience to this furniture goods company and make an impact immediately. We are looking for someone to maximize productivity & ensure retention plans are followed as well as controls measurable in relation to cost for productivity. This position is located in North Las Vegas.

salary: $16 - $16.99 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

The Operations Coordinator communicates daily transportation activities to the team to ensure service and delivery goals are achieved on time

This position can be responsible for various aspects of dispatch including fielding incoming calls from employees and customers, routing of drivers, and account/customer resolution

Communicate information and instructions to drivers (schedules, route changes, road conditions, accidents, emergencies, etc.) informing them of a variety of situations that may impact their scheduled services or deliveries

Handle all customer call-ins and updates customer on expected delivery/service times

Make outgoing calls to customers regarding issues such as locked gates and missed services

Support drivers during reported emergencies and provide appropriate resources to assist with issues

Work with the customer service department on scheduling deliveries or services

Post route & pick-ups and deliveries and sequences routes & pick up and deliveries as needed

Review driver manifests at end of day to ensure that pencil notes have been documented and work with drivers to capture delivery/service information

Conduct route check in to ensure that all information on the manifest is accurate and complete so that it can be posted properly

Keep Operations Manager updated on issues and resolution of issues

Perform other duties as assigned

The essential functions of this role include

• working in a smoke free environment

Skills

• Coordination

• Customer Service (2 years of experience is preferred)

• Time Management (2 years of experience is preferred)

• Communication

• Decision Making (2 years of experience is preferred)

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

KC

kevin cornelius

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