Ferguson Enterprises, LLC. • Birmingham, AL 35298
Job #2686950220
Job Posting:
Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.
Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Manager in our Birmingham, AL Bath, Kitchen & Lighting Showroom.
Job Details
Reports to the Senior Area Manager
10,000 sq ft Showroom
Direct oversight of 5 associates and will lead the customer service team
Responsibilities
Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager, Showroom Operations Manager to focus on Showroom Displays, the Clearance Center, revenue growth, margin enhancement, budget targets and process improvement
Maintain and develop a team including hiring, mentoring, training, scheduling, goals and expectations and development
Supervises the daily showroom traffic with a wide range of customers to sell a variety of products including lighting, appliances, and high-end fixtures
Handle budget process activities, review and handles expenses
Assist customers, both by appointment and walk-ins
Build and maintain relationships with suppliers as well as be the first point of contact to address and resolve customer complaints
Attend industry events and/or meetings to be the representative of Ferguson locally
Qualifications
A minimum of 3 years prior sales leadership experience is ideal coupled with sales and customer service experience
Proven track record to build and implement process improvement / efficiencies
Ability to initiate and embrace change, mentoring skills and desire to train others
Ability to work across department lines, manage time and people
Must have outstanding communication skills; verbal, written and interpersonal skills
Ability to listen optimally to address problems, anticipate issues and make effective decisions
Experience in Plumbing Fixtures, Lighting and/or Appliance Retail Sales is a plus
The ability to take care of a vast array of customers with varying levels of product knowledge
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!
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Pay Range:
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$4,124.70 - $9,075.00
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (~~~)
Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.
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