Penn Medicine • Philadelphia, PA 19133
Job #2658820691
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Sr Administrative Services Associate
Department: Physical Med Pier
Location: Penn Medicine Rittenhouse- 1800 Lombard Street
Hours: Full Time
Clinical Duties
the most adverse circumstances.
Retrieves and processes incoming medical records/images, ensure scanning and physician review is completed.
Ensures diagnostic testing and other evaluations are completed before visit if applicable.
Assists attending physician with outpatient office hours including maintaining clinical schedule, closing necessary dates
and moving patients if rescheduling is necessary. traveling to clinic location if applicable.
Schedules required procedures and OR/Lab for patients at provider's direction.
Coordinates all procedures that need to occur prior to scheduling surgery, including but not limited to the scheduling of
ancillary tests, pre-operative testing, x-rays, scans, MRIs, labs, EKGs as necessary for completion of pre-operative packages.
and signed in advance of procedure
Processes medication refill requests, triaging to appropriate clinical staff.
Coordinates and schedules cases with medical equipment representatives as required.
Completes medication authorizations and obtains prior authorizations for procedures.
Obtains medication pricing and coverage information for patients.
Initiates Tier 1 prescription exemptions as needed.
Schedules tests, procedures, and other clinical follow-up services as requested by the providers.
Completes medical records requests.
Handles all patient correspondence, including myPennMedicine messages
Admin Duties
Answers and screens all phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
Maintains multiple calendars, clinical schedules, surgery/procedure schedules, on call and office hours.
Maintains physician Epic template.
Attends and take minutes in meetings when necessary.
Schedules travel and lodging for physicians and completes submissions of expenses for travel and other professional
expenses.
Updates CVs in FEDs.
Create/Edit and distribute letters per attending physician direction.
Coordinates submission and approval of journal articles, and permissions as directed
Coordinates visits for visiting scholars.
Coordinates visits and interview schedule for the recruitment of faculty
On Call Schedule
Billing Duties
Use the correct CPT code for scheduling procedures/surgeries/admissions and link correct primary diagnosis
Ensure that all operative reports and encounter forms are turned in for billing within the designated timeframes.
Maintains comprehensive knowledge of reimbursement coverage from third party payers, managed care plans and
protocols for referrals.
Research Related Responsibilities
studies.
Schedule follow up studies as directed by the trial protocol.
Coordinate submission and approval of journal articles, manuscripts and permissions as directed.
Special Projects
Training of staff and mentoring new team members
Update of procedural manual
Special assignments in regards to fellowship etc
Subject Matter Expert in specific area(s)
H.S. Diploma/GED (Required)
And 4+ years Medical office experience, or 4 years of customer service experience. Related clinical office experience required. Prior customer service or insurance verification experience in a healthcare setting preferred. A degree (Associate's, Bachelor's, Master's) may be considered in lieu of experience. Education Specialization:
Bachelor of Arts or Science
Previous experience in an executive staff support or program development role
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 209917
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