technical service representative

technical service representative.

• mount hope , ohio

• posted april 5, 2024

job details

summary

• $17 - $17.01 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4508069

job details

Would you say you have experience providing world-class customer service? We have a local and growing company that is in need of someone with your expertise. This is a high-volume and fast-paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email, and fax to retrieve any necessary information.

salary: $17 - $17.01 per hour

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

A successful Residential Technical Support Representative I candidate will assist our customer base by providing technical solutions, diagnosis, troubleshooting, repair and application assistance of residential operators via telephone support. Candidate will also provide this support to district sales managers as needed. Candidate will also be responsible for other duties in the daily functioning of the department. Candidate should be prepared for light travel to assist with field service calls or training seminars if needed.

1-2 years experience is installing and/or troubleshooting residential door operators is a plus.

Experience in a customer service environment helpful but not required.

Excellent Communication and computer skills are a must.

Knowledge and skill of basic hand tolls is a plus.

The essential functions of this role include

• manual lifting up to 50lbs

Skills

• Technical

• Telephone Etiquette

• Customer Service

• Technical Support

• Basic Computer Skills

• Typing Skills

• Active Listening

• Client Service

Qualifications

• Years of experience: 1 year

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

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megan edwards

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