Unit Secretary, Emergency Services (Big Island, Call-In, Varied Shifts)

RESPONSIBILITIES

JOB SUMMARY/RESPONSIBILITIES:

• Performs tasks of registration, admission, receipt of insurance information and other select duties associated with inpatient, outpatient, and Emergency Room services.

• Performs and coordinates administrative and clerical support functions to facilitate delivery of effective and efficient patient care on the unit/department.

• Fulfills duties of a PBX operator "after hours." Relays and expedites incoming, outgoing, and interoffice calls for the department and hospital. Functions as the communication center for security, team leaders, supervisors, physicians, and plays a key role in emergency response communications.

TYPICAL PHYSICAL DEMANDS

• Seeing, hearing, speaking, finger dexterity, standing, sitting, walking.

• Continuous: stooping/bending; reaching above, at, and below shoulder level.

• Frequent: lifting and carrying weight up to 15 pounds.

• Occasional: lifting usual weight up to 50 pounds.

TYPICAL WORKING CONDITIONS

• Not substantially subjected to adverse environmental conditions.

• May be exposed to body fluids from specimens

• May be exposed to unpleasant elements (accidents, injuries, and illnesses). Contact with patients under a wide variety of circumstances.

• Required Personal Protective Equipment: Mask and non-sterile gloves advised when handling specimens or when there is a possibility to body fluid exposure. Understands OSHA requirements.

MINIMUM QUALIFICATIONS

EDUCATION/CERTIFICATION AND LICENSURE:

• High school diploma or equivalent required.

EXPERIENCE

• Six (6) months medical office, admissions or insurance billing experience.

• Knowledge of medical terminology, third party payer regulations and financial requirements.

• Experience to demonstrate the following:

o Good verbal and written communication skills in English.

o Good interpersonal skills and telephone etiquette.

o Knowledge and skills in use of general office equipment.

o Ability to work under changing situations and interruptions.

o Ability to maintain highly sensitive, confidential material.

• Knowledge of Federal, State, and local collection regulations preferred.

Equal Opportunity Employer/Disability/Vet