Administrative Assistant

Description We are seeking an Administrative Assistant to join our team in CINCINNATI, Ohio. This role is primarily focused on assisting families with tuition payments and inquiries in an educational setting. This is a contract to hire opportunity that offers a unique blend of administrative and customer service responsibilities.

Responsibilities

• Provide assistance to families regarding tuition payments and related inquiries

• Manage high volume inbound and outbound calls with a customer service focus

• Maintain data entry tasks with precision to ensure accurate record keeping

• Handle email correspondence professionally and promptly

• Schedule appointments as necessary in an organized manner

• Assist with student financial aid processes when required

• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various administrative tasks. Requirements - Proficiency in Microsoft Office Suite including Microsoft Word, Excel, and Outlook

• Demonstrated ability in data entry with a high level of accuracy and attention to detail

• Exceptional customer service skills, with experience in handling both inbound and outbound calls

• Ability to schedule appointments and manage calendars effectively

• Experience in email correspondence, maintaining professionalism and prompt responses

• Knowledge of student financial aid procedures and processes

• Strong organizational skills and the ability to prioritize tasks in a fast-paced environment

• Excellent communication skills, both written and verbal

• Ability to work collaboratively in a team environment

• Experience in answering inbound calls and addressing customer inquiries or concerns.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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