Customer Service Representative

Description

Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships. Are you an articulate, highly skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This could be the North Ridgeville, Ohio Customer Service Representative position you're looking for, if you're available for a short-term contract / temporary engagement. The hours of this position are Monday -Friday from 8:00AM -430PM.

Responsibilities

• Receive and send written business correspondence

• Contribute accurate, friendly customer service in a timely fashion

-Experience entering purchase orders

• Organize and route incoming telephone calls

• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Proven knowledge of Email Communications

• Comprehensive knowledge of customer service

• Manufacturing Industry experience highly desired

• Proficiency in data entry

• Foundational knowledge in Microsoft Excel

• Knowledge of Purchase Orders

• 2+ years of past relevant experience

• Excellent customer service and office administrative skills

• Strong Microsoft Office skills

• Supportive, positive attitude with a professional demeanour applied to all tasks

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Critical thinking, problem solving, ability to work independently

• Excellent verbal and written communication skills

• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .