UNC Health Care • Arden, NC 28704
Job #2686274716
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
The Urgent Care Customer Service Representative provides provides general clerical support and patient access support for an Urgent Care clinic by a range of task including but not limited to: greeting patients and visitors, answering inquiries, guiding patients through the registration process, collecting and maintaining accurate patient information, collecting payments, scheduling appointments and answering incoming calls.
Prepares working area for shift, including maintaining supplies such as intake forms and office supplies.
positive and calm atmosphere throughout the clinic. Answers phone using defined scripts, referring or redirecting calls as appropriate.
Patiently and clearly guides patient through registration process, explaining policies and processes as needed.
Obtains necessary demographic and insurance information in accordance to clinic policy and accurately enters
information in the practice management system. Updates patient forms and records as needed.
amounts.
PARDEE
Required
Preferred
Minimum of 1 year prior experience in a medical office or health care setting .
Medical Terminology training or work experience.
03.5315.0045
Job Details
Legal Employer: Pardee - UCC
Entity: Pardee UNC Health Care
Organization Unit: MPHC Urgent Care Ctr
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Rotating
Location of Job: PARDARDEN
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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