Office Manager - Internal Med/Peds and Specialty Clinics

Employment Type:

Full time

Shift:

Description:

Under general supervision, the Office Manager III is responsible for the operation of a six to nine provider office and/or is directly responsible for two or more clinic sites. The Office Manager is to effectively handle the day-to-day details of the workflow, ensuring patient and physician satisfaction.

Employment Type:

Full Time

Shift:

Days

Position Purpose:

Under general supervision, the Office Manager is responsible for the operation of a provider office and is directly responsible for hiring and training staff, evaluating staff performance, scheduling staff for their work, establishing office policy and procedure, safeguarding adequate supplies and equipment and ensuring an exceptional consumer and colleague experience. The Office Manager is to effectively handle the day-to-day details of the workflow, ensuring patient and physician satisfaction.

What you will Do:

• Assists with the development of the health care delivery system. Maintaining good relations in the community and with other providers.

• Maintains Physician Schedule. Informs office staff of changes. Coordinates the work schedule of front and back office.

• Performs month end tasks and prepares productivity reports on a timely basis.

• Performs collection activities according to policy, including sending letters, making phone calls and sending claims to a Collection Agency when necessary.

• Assists in budget process. Monitors outstanding accounts receivable.

• Maintains petty cash fund, making disbursements and recording expenses.

• Is responsible for all out of office charges (hospital, nursing home). Consults the physician regularly to obtain information and remain apprised of the situation. Ensures the process for processing invoices and statements received from vendors for payments is consistent with policy.

• Ensures sufficient supplies are ordered and maintained for efficient operations of the clinic.

• Receives requests for new equipment (clerical and clinical), analyzes the request and makes a recommendation to Clinic Operations Manager.

• Maintains fee schedule and assists with fee adjustments as necessary.

Minimum Qualifications:

• A minimum of one to two years of post high school education required. Bachelor's degree in business administration preferred. Would consider four years of related office manager experience in lieu of formal education.

• Requires a minimum of three to five year's prior experience in a managerial capacity, preferably in a health care setting. Knowledge of billing and coding necessary.

• Is able to communicate effectively with all members of the health care team.

• Is able to perform a variety of duties characterized by frequent change.

• Required to travel within the Siouxland region in order to perform job duties and responsibilities as assigned. A valid drivers license and proof of insurance must be submitted by the employee to their manager and will be maintained throughout employment. ?

Position Highlights and Benefits

• The tri-state region, referred to as Western Iowa or Siouxland, is highlighted by safe and friendly communities, excellent schools and a mix of peaceful rural areas and vibrant city atmosphere where Iowa, Nebraska and South Dakota meet at the Missouri River.

• Situated in the heart of downtown Sioux City, MercyOne Siouxland Medical Center is also well positioned for urban living in any of the newly renovated apartments, downtown lofts, or townhome living options. The downtown also features a historic district with excellent restaurants and social spots, and you'll just be steps away from the beautifully renovated Warrior Hotel for dinner and the gorgeous Orpheum Theatre for entertainment.

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs

• Education reimbursement

• Personalized health insurance plans including dental and vision

• Paid time off

• Long- and short-term leave

• Retirement planning

• Life insurance coverage

Ministry/Facility Information

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center (~~~) , a 238-bed regional facility, is home to the only Level II trauma center in the area - one of only four trauma care facilities in the state to receive verification from the American College of Surgeons - and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar (~~~) and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital (~~~) in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran