Receptionist

Description

We are offering a role in the bustling metropolis of Houston, Texas for an adept Receptionist within a growing team in the legal industry. This position provides an opportunity to handle mid-level call volume and offers a chance to work in a dynamic team that is projected to grow significantly.

Responsibilities

• Manage a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate team member

• Provide exceptional customer service to all callers, responding to inquiries and providing information as needed

• Perform data entry tasks, updating and maintaining client information in the CRM

• Handle email correspondence, ensuring all communications are responded to in a timely and professional manner

• Utilize excellent interpersonal skills to work effectively with a team of approximately 50 individuals

• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete various administrative tasks

• Organize files and documents, maintaining a system that allows for easy retrieval of information

• Schedule appointments, managing calendars and ensuring all team members are aware of upcoming meetings and events

• Prepare for future growth within the team, assisting with the onboarding of case managers and intake specialists as needed

• Collaborate with counterparts in other locations, such as Dallas, to ensure consistent practices across teams.

Requirements - Proficient in answering multi-line phone systems

• Strong customer service skills

• Experience in data entry

• Ability to handle email correspondence effectively

• Excellent interpersonal skills

• Proficient in Microsoft Excel, Outlook, and Word

• Experience in organizing files

• Ability to schedule appointments efficiently

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .